Questions, answered.
Contact the Nelsons if yours is not listed.
How does bulk pricing work?
Tier pricing is applied automatically in the cart based on your total quantity: the more hams in your order, the lower the price per ham. The current tiers and prices are on our Bulk Pricing page. No quote form — just shop and the cart shows your tier's price live.
Do you offer invoicing or purchase orders?
Yes. At checkout, toggle "Pay by invoice / PO" and enter your PO number and billing contact. We'll send an itemized invoice to your AP team as soon as we process the order. Payment is required before we ship. If you're a repeat customer and need extended terms, reply to the invoice email — we handle that case-by-case rather than offering them to everyone.
Can you ship to multiple addresses for a single order?
Yes — for corporate gifting we regularly ship the same order to dozens or hundreds of individual home addresses. Send us a recipient list in any spreadsheet format when you request your quote and we'll handle the routing and per-address confirmation emails.
When will my ham ship?
Thanksgiving orders ship the week of November 15; Christmas orders ship the week of December 15. Corporate orders need earlier cutoffs than individual orders because of invoicing and multi-address lead time — see the seasonal cutoff dates on our homepage. We sell out every year, so order early.
What's the difference between Spiral Cut and Whole Cut?
Spiral Cut hams arrive pre-sliced so serving is effortless — ideal for families that want to set it on the table and start plating. Whole Cut hams ship unsliced so you can carve them yourself — the classic carving-table centerpiece. For corporate gifts we recommend Spiral Cut because recipients can serve immediately without a carving board.
Is Nelson Brand USDA inspected and never frozen?
Yes on both. Every ham we carry is USDA inspected and approved, and every ham ships fresh — never frozen — packed cold in an insulated Nelson Brand box with reflective lining and an icepack. You can serve it cold out of the package or warm it to taste.
Can I include a gift note or branded corporate insert?
Yes. Individual orders can include a gift message at checkout, printed on a card inside the shipping box. For corporate orders we can coordinate a branded insert with your logo or company letter — ask when you request your quote.